Privacy Policy

Information We Collect

When you browse our website, create an account, place an order or contact us, we may collect information necessary to provide our services.

• Full name
• Email address
• Mobile or phone number
• Billing and shipping address
• Account information
• Order and purchase history
• Customer support communications

Technical Information

We may automatically collect information such as IP address, browser type, device information, operating system, pages visited and website interaction data.

How We Use Your Information

Information collected through our website may be used to:

• Process and fulfill your orders
• Process payments
• Arrange shipping and delivery
• Provide customer support
• Process returns and refunds
• Improve our website and products
• Prevent fraud and unauthorized activity
• Send important service communications
• Send promotional communications where permitted
• Comply with applicable laws

Orders & Transactions

When you place an order, we collect information required to process your purchase and deliver your products.

Payment Processing

Payments may be processed through authorized third-party payment providers.

We generally do not store complete credit card, debit card, UPI PIN or banking credentials on our own servers. Payment information may be handled directly by the payment provider according to its privacy and security practices.

Cookies & Similar Technologies

We may use cookies and similar technologies to provide essential website functionality and improve your shopping experience.

• Remember shopping cart information
• Maintain checkout sessions
• Remember preferences
• Analyze website usage
• Improve website performance
• Support security and fraud prevention
• Support marketing activities

When We Share Information

We do not sell or rent your personal information. We may share limited information with trusted service providers when necessary to operate our business.

Marketing Communications

Where permitted by law, we may send promotional communications about products, offers, discounts and services.

You can unsubscribe from promotional emails using the unsubscribe option provided in the message or by contacting us.

Transactional communications such as order confirmations, payment notifications and shipping updates may still be sent when necessary.

Data Security

We use reasonable technical and organizational measures designed to protect your personal information from unauthorized access, misuse, alteration, disclosure or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain transaction records, resolve disputes, prevent fraud and comply with applicable legal requirements.

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where applicable
• Opt out of promotional communications
• Request information about data processing

Third-Party Websites & Services

Our website may contain links to third-party websites, payment services, social media platforms or other external services.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Children’s Privacy

Our website is not intended for children who are not legally permitted to use online shopping services.

We do not knowingly collect personal information from children in violation of applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable laws.

The latest version will always be available on this page and will include an updated “Last Updated” date.