Shipping Details

Order Processing

Once your order is successfully placed and payment is confirmed, we begin preparing it for shipment.

Orders placed on weekends or public holidays may be processed on the next business day.

During high-demand periods, promotional campaigns, or unexpected circumstances, processing may take slightly longer.

Shipping & Delivery Time

After your order has been dispatched, delivery generally takes approximately:

Delivery times may vary depending on your location, courier availability, weather conditions, holidays and other circumstances beyond our control.

Remote and certain serviceable locations may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

The final shipping amount displayed at checkout will apply to your order.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation containing tracking information.

You can use the tracking details provided by the courier to check the current status of your shipment.

Delivery Address

Please make sure your name, mobile number and complete delivery address are correct before placing your order.

We are not responsible for delivery issues caused by incorrect or incomplete information provided during checkout.

• Incorrect or incomplete address
• Incorrect PIN code
• Incorrect or unreachable phone number
• Recipient unavailable
• Refusal to accept the package

Changing Your Delivery Address

If you need to change your delivery address after placing an order, please contact our support team as soon as possible.

Delivery Attempts

Our courier partner may make multiple delivery attempts before marking an order as undeliverable or returning it to the sender.

Please ensure that someone is available to receive the package at the provided delivery address.

Delayed Deliveries

Although we work with reliable shipping partners, delays can sometimes occur because of circumstances beyond our control.

Damaged or Tampered Packages

Please inspect your package when it is delivered.

If the package appears severely damaged, opened or tampered with, we recommend refusing delivery where possible and contacting us immediately.

If you receive a damaged product, please contact our support team with the following information:

• Order number
• Photographs of the package
• Photographs of the product
• Description of the issue

Missing or Lost Shipments

If your tracking information shows that an order has been delivered but you have not received it, please contact us as soon as possible.

We may coordinate with the courier partner to investigate the shipment.

Undeliverable or Returned Orders

An order may be returned to us if the courier is unable to complete delivery because of an incorrect address, repeated unsuccessful delivery attempts, refusal of delivery or other delivery-related circumstances.

If an order is returned to us, please contact our support team to discuss the available options.

Additional shipping charges may apply if the order needs to be shipped again.

Multiple Shipments

Depending on product availability and warehouse processing, products from the same order may occasionally be shipped separately.

If your order is shipped in multiple packages, you may receive separate tracking information.

International Shipping

Unless specifically stated on the product or checkout page, we currently provide shipping only to locations supported by our delivery partners.

For international orders, where available, additional customs duties, taxes, import charges or other fees may apply.