Frequently Asked Questions
Find answers to common questions about our products, usage, delivery, returns, and more.
Halftone Cosmetics is a modern hair care brand focused on creating convenient hair and scalp care products that combine botanical ingredients with modern cosmetic formulation.
We currently offer hair and scalp care products including:
- Halftone Intense Hair Growth Serum
- Advance Hair Serum
- Rosemary Hair Growth Serum Roll-On
Each product is designed for convenient use as part of your regular hair care routine.
Apply the serum directly to the scalp, especially on areas where you want focused care. Gently massage the scalp with your fingertips and leave the product on.
For best results, use consistently as part of your regular hair care routine.
Individual results may vary.
Yes. The serum is designed to be incorporated into a regular hair and scalp care routine. Follow the usage instructions provided with your specific product.
Yes. Our hair care products are designed for men and women, unless a specific product states otherwise.
The Intense Hair Growth Serum features a combination of ingredients including:
Procapil®, Redensyl®, Anagain™, Capilia Longa, Biotin, and Ashwagandha.
These ingredients are selected to support scalp care and healthier-looking, stronger-looking hair.
Redensyl® is a cosmetic active commonly used in hair care formulations. It is included in our formula as part of our approach to targeted scalp and hair care.
Hair and scalp care results can vary from person to person. Factors such as individual hair condition, routine, consistency, and lifestyle can affect the experience.
We recommend using the product consistently according to the instructions.
Individual results may vary.
Our serums are designed with a lightweight feel and convenient application. However, the way a product feels can vary depending on your hair type, scalp condition, and the amount applied.
Keep the product in a cool, dry place away from direct sunlight and excessive heat. Always keep the container properly closed when not in use.
Yes. We offer delivery across India. Delivery availability and estimated delivery time may vary depending on the destination and order.
For eligible prepaid orders, free delivery may be available according to the applicable shipping terms.
Once your order has been processed and shipped, tracking information will be provided when available.
You can use the tracking information to check the status and location of your Halftone order.
We support secure online payment options available at checkout. Payment methods may vary depending on your location and the currency selected.
Yes, eligible products may be returned within 10 days of delivery, subject to our return policy and applicable conditions.
If you receive a damaged, defective, incorrect, or otherwise problematic product, please contact us within the applicable return period.
Please contact our support team and provide:
- Order number
- Product details
- Clear photographs of the product
- Photographs of the packaging, if applicable
- A brief description of the issue
Our team will review the information and determine whether the issue qualifies for a return, replacement, or refund.
Returns may be subject to product condition and applicable hygiene and safety restrictions. Certain products may not be eligible for return once opened or used.
Please contact us before sending any product back.
Contact our customer support team with your order details and the reason for your request.
Please do not send a product back without contacting us first , as unauthorized returns may not be accepted.
No. Hair and scalp care results can vary between individuals. Our products are designed to support your hair care routine, but individual results may vary.
Different Halftone products may be used as part of a broader hair care routine. However, we recommend following the individual product instructions and avoiding excessive application.
If you have questions about an order, product, delivery, return, or anything else, please reach out through our Let’s Connect page or the customer support contact provided on our website.
